Serving: Bingham, Power, Bannock, Caribou, Oneida, Franklin, and Bear Lake Counties

Southeast Idaho

Idaho State University SBDC - ISU College of Business

Building #5 Room 510
Pocatello, ID 83209-8020

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Mailing Address:

921 8th Ave -Stop 8020
Pocatello, ID 83209-8020

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Ann Swanson

Regional Director


Ann Swanson helps businesses sort through an overwhelming number of digital and Internet marketing options. She helps businesses leverage tools such as web sites, SEO, e-newsletters, mobile marketing, pay-per-click, and social media to create better relationships with their customers.


Ann began working in web communications in 2000. Her career includes web development and marketing director at Portneuf Medical Center, Pocatello’s regional hospital; marketing director at Idaho State University College of Business, and owning her own small business. She has two Master’s Degrees from the University of Southern California and has been a marketing professor at Idaho State University. Ann joined the Pocatello Idaho SBDC in 2011.

Claudia Allen

Business Consultant


Claudia helps businesses with financial management systems, and banking inquiries, thus her background. She also helps in business development.


Claudia Allen is a Business Consultant for Region V. She started her own process serving business thirty years ago and also spent many years bookkeeping for home-based businesses. She knows QuickBooks well and enjoys helping businesses set up their financial management systems. Claudia was the former Loan and Loss Mitigation manager and a Business Development officer at two local credit unions, so she understands the relationships between banking and small business. She received a Bachelor of Business Administration from ISU, and she is very active in Civitan International, a civic organization whose main focus is making our communities a better place to live and supporting people with disabilities.